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Privacy Policy

Our aim is to provide you with detailed information on processing of your personal data irrespective of whether you communicate with us by way of personal meetings, electronically (e.g. mobile apps or websites) or in any other way you prefer. The present Policy applies to you, if your data are processed by Sporto Inovacijos, UAB.

We care about the protection and privacy of your personal data.

The purpose of Privacy Policy (hereinafter the ‘Policy’) is to inform you about ways in which the Sporto Inovacijos, UAB collects, uses and shares your personal data provided to us or collected by us in any other manner. The aim of this is to ensure fair and transparent collection and use of your information.

Devote some of your time to look through the Policy and in case of any query, do not hesitate to contact us by email support@rawpowders.com.

Going forward there may be changes in our Policy, therefore, we encourage you to periodically review it.

Your personal data are processed in line with the General Data Protection Regulation (EU) 2016/679 (hereinafter the ‘GDPR’), Law on the Protection of Personal Data as well as other legislation.

Personal Data means any information relating to you which you yourself have provided or which we obtain from other sources and which enable to identify you. It may be your name, surname, personal ID number, contact information, information relating to agreements you have concluded with Sporto Inovacijos, UAB, etc.

Data Subject (you) means a natural person (customer, his or her representative) whose personal data we obtain and use further.

Sporto Inovacijos, UAB (hereinafter – RawPowders) means a Lithuanian company Sporto Inovacijos, UAB.

For the purpose of this Policy, the terms used in the GDPR and other regulatory acts shall apply.

What is the data related to you that we collect?

We collect basic personal data, such as name, surname personal ID number, date of birth, telephone number, e-mail, address.

What are our purposes for collecting and using your personal data?

We collect and use your personal data that you provide to us yourself or that we obtain from other sources. We process your personal data with the following main purposes:

To be able to identify you and get in touch with you, we collect your name, surname, personal ID code, date of birth, address, telephone number, email and other contact data.

To provide you with a consultation and to assess your needs.

To be able to advice you, to render our services and goods to you and duly perform our contractual obligations and exercise the responsibilities required under relevant legislation, also in order to make sure your participation in loyalty programmes, we use data on contracts and other transactions you have concluded with us and information we receive when you use our services or buy from us goods.

To be able to control our daily transactions and protect our legitimate interests

To improve our services and goods quality.

To be able to send general type direct marketing offerings, we collect and use your name, surname, telephone communication number, electronic mail address. To provide direct marketing offerings (by phone, electronic mail, mobile apps) that answer your needs If you disagree that your personal data are used for the purpose of direct marketing, please inform us immediately about it.

To be able to communicate with us, among other things, to reply to your queries and requests regarding services or goods and to receive your feed-back.

What gives us the right to access and use your personal data?

We access and use your personal data, if any of the following applies:

Where from do we get your personal data?

We use personal data, which you provide to us when you seek our services or goods and use them, when you fill out client forms in website, submit requests or etc.

To whom do we provide your personal data?

We provide your personal data in compliance with relevant legal requirements. Your data may be transmitted to:

We, for the purpose of processing of personal data referred to in the present Policy, may attract other service providers. We seek to ensure that service providers are complaint with the requirements of the GDPR, laws, the present Policy as well as other requirements of legal acts. The relationship between us, as a data controller, and a definite data processor, other than in cases where such relationship is provided by laws or any other legislation, is set in in written contract or in terms and conditions stated in writing.

Usually we process and store your personal data in the territory of the European Union or the European Union Economic Area (EU/EEA), however, we can transfer your personal data outside the EU / EEA, for instance, where it is necessary for the conclusion and performance of an agreement.

How long do we store your data?

We store your data no longer than it is required for the purposes for which they have been collected or for a period as provided by legislation.

What is the level of your personal information security?

We use various security ensuring technologies and procedures with the aim to protect your personal information from illegal access, usage or disclosure. Our suppliers are carefully selected, we require that they use appropriate measures that can secure your confidentiality and ensure your personal data security. Nevertheless, the security of information transfer via email or by mobile communication in some cases cannot be ensured for reasons not dependent on us, therefore you should take due case when providing confidential information to us by other than our electronic systems.

What are your rights?

You have the following rights:

How will you exercise your rights?

We take every effort for the implementation of your rights and for answering any and all questions that arise to you regarding the present Policy and matters envisaged in it. You may lodge a request regarding the exercise of the above-indicated rights as well as any complaints, notices or requests (hereinafter the ‘Request’) to us by e-mail support@rawpowders.com.

We will reply to your Request within a period of not more than 30 (thirty) calendar days since the day of receipt of the Request. In exceptional circumstances, which require additional time, we will, by giving you a relevant notice,have the right to extend the deadline for the submission of the requested data or for the consideration of claims set out in the Request up to 60 (sixty) calendar days after the day of your referral.

We will refuse to satisfy your Request by giving a substantiated response in case any circumstances set out in the GDPR or other legislation are determined upon giving you a relevant written notice.

What are the personal data protection principles that we observe?

The principles we observe when collecting and using your personal data entrusted to us as well as personal data obtained from other sources are as follows:

Our undertakings

In the process of collecting and using your personal data entrusted to us as well as those obtained from other sources, we do undertake as follows:

Privacy policy expiry and amendments

The present Policy shall take effect on 25 May 2018. It may be amended within the limits of changes in the legislation and in our activities. We will notify about changes at our website www.rawpowders.com.